IMPORTANT THINGS TO KNOW ABOUT YOUR CHAPTER 13 CASE

  • The Chapter 13 Trustee's Office does not accept cash at all and does not accept payments in our office. For your convenience a drop box has been provided in the lobby of our office building at 5350 Poplar Avenue. Payments can be dropped in the box 24 hours a day, 7 days a week. The box is located inside the door on the east side of the building. 

  • You are responsible for making your plan payments timely and in full. If your payments will be made to our office by an employer deduction from your wages, you are responsible for making the payments directly until your employer starts the deductions.

  • If you cannot make your plan payment you should notify your attorney immediately. Non-payment may result in your case being dismissed.

  • You must attend your first meeting of creditors. These meetings are currently being conducted remotely, via videoconference and/or telephone. Failure to attend this meeting may result in your case being dismissed.

  • In advance of your first meeting of creditors, be sure to provide to your attorney a copy of your vehicle insurance declaration pages with your lienholder listed as the loss payee.

  • You may not buy anything on credit without the Court's permission while you are active in your Chapter 13 case. 

  • You may not sell, trade, or give away any real estate or other property or items of value without the Court's permission while you are active in your Chapter 13 case. 

  • ​Notify your attorney immediately of any changes in your address, contact information, or employment.

  • If you are contacted by a creditor after your bankruptcy case is filed, give the creditor your case number and bankruptcy attorney's name, then notify your attorney.

CHAPTER 13 TRUSTEE

5350 POPLAR AVENUE

SUITE 500

MEMPHIS, TN 38119

  • Your first plan payment is required to be paid to the Chapter 13 Trustee within 30 days of filing your bankruptcy case.

  • To make a payment, clearly print your case number and name on your form of payment, and make payable to:

Copyright ©  CHAPTER 13 TRUSTEE, JENNIFER K. CRUSETURNER. All rights reserved.

GENERAL INFORMATION

  • Your first payment should begin immediately.
  • Your first payment should begin immediately.

Trustee Preferences and Best Practices